- Legal Volunteers of Southeast Indiana, Inc.
- 812.537.0123
- info@legalvolunteers.com
CLIENT
CLIENT
The Need: A strong and charismatic VP in the tech area of the firm, with many years at the organization, was leading a high level technical team that was quite fractured. The team was rife with conflict and was quite siloed in their communication. The leader felt out of his element in communication style and area of expertise. As a result, his communication had become more and more authoritative, and was threatening to inhibit both performance, as well as his future.
The coaching engagement began with stakeholder interviews to get a deeper, more well-rounded picture of the leader’s management style. With enhanced awareness, the coaching focused on the leader’s reactive tendencies and communication skills. It focused on key delivery of messaging and relationship building. Skill development included listening, conflict resolution, curiosity, and boundary work.
The Results: The leader and team have become top performers. The team has become cohesive and calm, and the leaders’ superiors have noticed a marked change and have reached out to him to participate in more strategic and complex organizational issues. The leader is calmer, happier, and has completely altered his approach to conflict.
The Need: A strong and charismatic VP in the tech area of the firm, with many years at the organization, was leading a high level technical team that was quite fractured. The team was rife with conflict and was quite siloed in their communication. The leader felt out of his element in communication style and area of expertise. As a result, his communication had become more and more authoritative, and was threatening to inhibit both performance, as well as his future.
The coaching engagement began with stakeholder interviews to get a deeper, more well-rounded picture of the leader’s management style. With enhanced awareness, the coaching focused on the leader’s reactive tendencies and communication skills. It focused on key delivery of messaging and relationship building. Skill development included listening, conflict resolution, curiosity, and boundary work.
The Results: The leader and team have become top performers. The team has become cohesive and calm, and the leaders’ superiors have noticed a marked change and have reached out to him to participate in more strategic and complex organizational issues. The leader is calmer, happier, and has completely altered his approach to conflict.
“Michelle draws on a wealth of relevant experience and will challenge even the strongest personalities to embrace new ideas and ways in which they can improve. Speaking with Michelle for even a short time you will feel like you have known her all your life. Thank you for everything you have done for me Michelle!g”
“Her enthusiasm and energy is contagious and she was able to both generate excitement among the team about the future but also to leave us with practical tools that we can – and will – use going forward. I very much look forward to working with Michelle again soon!.”
“Michelle was always there to support and enhance our understanding around it. She is a perfect coach for someone who wants to manage work with excellent team bonding and shared-learning approach effectively..”